Are you not getting any callbacks, interviews, or any recruiters contacting you? Feeling a bit lost, albeit having a strong professional background with vast amounts of experience? It could be that you have too many vague words or bullet points under your job descriptions.
- The following words or phrases can appear vague.
- Helped
- Assisted with
- Responsible for
- Motivated
- Go-getter
- Checked
- Applied
- Instructed personnel
- Managed
- Researched
- Took initiative
Here are some of my bullet points from previous resumes that were probably not doing me any favors: 
- Helped guests with purchasing daily lift tickets or season passes
- Assisted guests with issues relating to their passes and pass credit
- Led personal training classes for students preparing for their personal trainer certification exam
- Completed tasks on time
- Involved with cross-team collaboration to help achieve objectives
- Prepared income taxes for over eight years, working mostly with the Hispanic community
- Cross-collaborated with other clinics to help ensure patients were getting adequate care
- Assisted with checking in patients and noting vital signs and current medication along with pertinent medical history
- Took initiative on learning new technologies
- Responsible for collecting late invoices from customers
- Motivated personal training clients to help them achieve their fitness goals
- Researched tax laws to update tax forms and that calculations were correct
- Created dashboards for stakeholders with some of them being executive level
- Demonstrated punctuality by always being on time (Yes, I believe I may have had that on one of my earlier resumes!)
Although this may show a diverse work history with a good amount of set skills, the above bullet points are pretty vague and do not demonstrate any substantial impact. They also appear to list basic job duties or job descriptions.
Instead do this: 
- Use quantifiable measures that demonstrate the impact you had on the organization or in your work to accomplish tasks.
Here are some example bullet points that would enhance the impact you had during your roles.
- Adopted a streamlined procedure to help over 200 guests a day with ticket or season pass purchases
- Effectively applied de-escalation communication methods resulting in a 25% reduction in customer complaints
- Propelled personal training students through effective teaching methods resulting in a 90% certification exam pass rate
- Collected over $1.67 million dollars in past due invoices
- Worked in conjunction with the development team in evaluating and analyzing tax forms ensuring 100% accuracy
- Successfully modified and enhanced sixteen Florida income tax related forms for business owners
- Assisted over 260 customers with filing their taxes and troubleshooting issues with the tax software
- Built eight customizable real-time dashboards for 189 stakeholders which included executive level management
- Applied software development methodologies and time management strategies to increase workflow efficiency by 75%
- When mentioning specific impacts, make sure you can actually justify them and explain how you achieved these results. Quantifiable impact statements are great, but they can also appear to have been made up by an AI tool.
Here is an example using my last bullet point from above if it were to be asked about during an interview:
By utilizing software development strategies in conjunction with templates, notes, and organizing my files, I was able to cut down my time on finishing each dashboard which included meeting with the stakeholder to get feedback from a week starting with my first dashboard, to completing my final dashboard in around a day or so. Having used prior dashboards as templates, it was simply a matter of plugging in the KPIs that were useful for the executive level sales people and getting feedback on the layout. By the time I was on my 7th and 8th dashboard these methods resulted in about a 75% to 80% reduction in the amount of time to deliver the finished product to the stakeholder. Considering I was completely new to this technology, it was a huge accomplishment to have 100% on-time delivery of a finished product while being able to drastically reduce the time needed to create each dashboard.
In summary:
- Avoid using vague words or seemingly generic duties
- Use quantifiable measures to demonstrate impact you had on an organization in meeting its goals. If you can remember exact/specific amounts, then write that.
- Be able to explain in an interview how you achieved these results.
Buenas Suerte (Good luck)!
so I’m doing that now too!